Privacy policy

Privacy Policy for Feedforward

Effective Date: January 28, 2025

Feedforward ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website (https://feedforward.my) and associated services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Payment information
• Profile details (e.g., skills, portfolio, and experience)

b. Non-Personal Information

• IP address
• Browser type
• Device information
• Usage data (e.g., pages visited, clicks, and session duration)

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and manage our services
• To process payments and transactions
• To communicate with you regarding updates, promotions, and support
• To enhance user experience and improve website functionality
• To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following cases:

• With service providers who assist in delivering our services (e.g., payment processors, cloud storage providers)
• To comply with legal obligations or respond to lawful requests
• During business transfers, such as mergers or acquisitions

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Despite these efforts, no method of transmission over the Internet is entirely secure.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website performance and usage
• Deliver targeted advertisements

You can manage your cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access your information
• Request corrections or updates
• Request deletion of your information
• Object to data processing
• Withdraw consent (where applicable)

To exercise your rights, contact us at privacy@feedforward.my.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before sharing any personal data.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: privacy@feedforward.my
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• Thank you for trusting Feedforward.